Frequently Asked Questions
Accounting FAQs
How can you offer quality service for less than other accountants?
We keep costs low by working from home, using efficient processes, and not having employees. This means we can focus on helping business owners without overcharging.
I’m in Whangarei, can we still meet in person?
Absolutely! We can travel to meet you at a location that suits you.
I’m not keen on a fixed fee. What are my options?
No problem. You can be billed at our standard ad-hoc rate of $150 + GST/hour.
I have multiple income sources and don’t fit your calculator scenarios – can I still be a client?
Yes! Get in touch and we’ll discuss your situation. We’re confident we can provide a competitive service.
Why do you have different pricing methods?
Pricing reflects the time it takes us to complete a job. For example, larger turnover or profit for small businesses or more rental properties for investors means more work, so pricing adjusts accordingly.
What if my business has little or no income?
You’ll still pay only 0.7% of net profit (non-charity clients) with a minimum fee of $100. We want to help new businesses get off to a strong start.
I have paper documents – how do I get them to you?
Ideally, scan and email them. If you prefer mail, send to:
PO Box 6044, Otaika, Whangarei 0147
A paper handling fee applies.
Your fee estimate calculator is higher than what I currently pay – does that mean your service isn’t cheaper?
Not necessarily. If your current accountant is cheaper and you’re happy with their service, stick with them. Our goal is good service, not just low cost.
Need an Accountant Who Makes Life Easier?
If you’re looking for support that’s affordable, reliable and easy to work with – let’s chat.